Support centre

Device

Mini and Pro hardware

2.4-inch touch display versus 5-inch 800×480 capacitive touch display

Before you start

Check these first.

  • Check power before changing wiring
  • Identify the affected component
  • Compare the local dashboard with device status

Step-by-step

  1. 01

    Check

    ESP32-S3 processor architecture

  2. 02

    Confirm

    ESP32-P4 + ESP32-C6 architecture

  3. 03

    Verify

    These are the approved product configurations. Complete channel integration, firmware and installation performance are verified during pilot commissioning. Hardware capability is not a claim that every integration is production-validated; dashboards show only supported, validated data.

What success looks like

The school checks the appropriate model specification before commissioning.