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Connectivity

Portal synchronization

Check why the classroom device is operating while the remote portal appears delayed.

What you’re seeing

Check why the classroom device is operating while the remote portal appears delayed.

  • Confirm local sensing and the classroom display still work
  • Check the device timestamp and current network
  • Use a newly synchronized reading when retesting

What to try

  1. 01

    Start here

    Compare device connectivity with the portal’s last update.

  2. 02

    Next

    Confirm the classroom network is available without interrupting local monitoring.

  3. 03

    Then review

    Refresh the portal after a newly synchronized record is received.

What should happen next

The portal timestamp advances while the device continues operating locally.