Support centre

Connectivity

School Wi-Fi

Prepare school connectivity for secure synchronization and remote dashboards.

Before you start

Check these first.

  • Confirm local sensing and the classroom display still work
  • Check the device timestamp and current network
  • Use a newly synchronized reading when retesting

Step-by-step

  1. 01

    Check

    Confirm the approved school network and responsible technical contact.

  2. 02

    Confirm

    Complete network setup through the guided product flow during installation or pilot onboarding.

  3. 03

    Verify

    Verify a new timestamp appears in the authorised portal after connection.

What success looks like

The local device remains active and the portal receives recent synchronized information.